PROCESS DOCUMENTATION
Med-Aid
In today's fast-paced world, it's easy to overlook important health issues due to busy schedules and hectic lifestyles. One result of this process is the discovery that 41% of older adults being non-adherent. To decrease the risks associated with medication non-adherence, healthcare providers recommend using medication reminder apps as an assistive tool. This is a documentation of the design process for Med-Aid - a medication management and reminder app.
Role
UI/UX Design
UX Research
UX Writing & Content Strategy
Timeline
3 Weeks
The Challenges
- Many existing apps have foundation issues regarding usability and reliability.
- Lack of Personalisation: Most apps do not offer personalised experiences, which means users are bombarded with generic information that may not be relevant to their specific needs.
- Limited Integration: Many reminder and first aid apps do not integrate with other health-related apps, which can limit their effectiveness in managing health-related issues.
Potential Solution
- Many existing apps have foundation issues regarding usability and reliability.
- Lack of Personalisation: Most apps do not offer personalised experiences, which means users are bombarded with generic information that may not be relevant to their specific needs.
- Limited Integration: Many reminder and first aid apps do not integrate with other health-related apps, which can limit their effectiveness in managing health-related issues.
Aid’s target market is broad. From individuals with medical conditions to caregivers, busy professionals, and the elderly, the goal is to help maintain medication adherence.
The interview spanned across all age groups. I discovered that users want sophisticated features which includes ( but are not limited) to the following:
- Simple user authorization
- Basic features: Prescription details ad dosage alert
- Record health outcomes, symptoms and side effects with notes and a diary
- Centralised reminders for prescription refills
- Medical dosage calculators
Here is an analysis of the most used reminder applications in the UK medical industry with their strengths, weaknesses and overall product analysis.
Here is a visual description of the series of steps and actions that a user takes from the initial onboarding process to the accessing the app’s features fully.
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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
In this section, we present a detailed step-by-step onboarding process that will ensure that users are able to fully customise their assistant according to their unique prescription and medication information needs. To ensure that users never miss a dose, we have included an automated reminder feature. Users can choose to receive reminders via push notifications, email, or text messages, and can also select the frequency of these reminders.
'CHI'
24% of AID’s target users find the tone of digital information requests and notification style formal and triggering. To address this I introduced a customizable character assistant. Instead of the regular reminder pop-up style, users can feel more relaxed getting a buzz from either their mobile phones or watch.
CHI CHARACTER VARIATION
For a more enhanced user experience, greater ease of use and improved accessibility, I have implemented alert screens specifically for watch OS users. These screens allow users to receive reminders and alerts directly on their wrist, providing them with a seamless and convenient experience.
This section is dedicated to outlining the medication schedule. It is important to keep track of the frequency, dosage, and time of day for each medication. It is also essential to keep track of any changes in your medication regimen, including dosage adjustments or new medicines that may be added. By staying on top of your medication schedule and keeping your healthcare provider informed.
I also created a table highlighting and summarising the Motivations, Goals and Needs of Users:
· Medication Page for each user.`
· History and Notification for each user.
· Automatic and Manual Integration.
· Add dependents and track medication.
LOG:This feature offers a directory of users' medication history, which can be edited and customised.
HISTORY:This screen summarises users' medication adherence and use, aiding healthcare providers in tracking progress and identifying issues. This tool is useful for managing medication regimens and improving health outcomes for patients and healthcare providers.
